Home Care Services for Seniors Virginia
Call: 703-750-3170
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About Ready Hands In-Home Care for Seniors
CUSTOMER SERVICE
We provide great customer service to our clients, prospective clients, employees and applicants; all are customers in one sense or another. Great customer service includes courtesy, friendliness, respectful treatment, accurate information and prompt problem resolution.
COMPLETE HONESTY
We value honesty with clients, prospective clients, Home Care Aides, applicants and each other. Being honest includes communicating truthfully and avoiding misleading expectations. It also means admitting our mistakes while also taking prompt corrective action.
DELIBERATE MATCHING
We work hard to find the right Home Care Aides for each client, taking into account both the aide’s and client's needs. We eliminate conflicts or incompatibilities, considering factors like location, driving distance, personalities, requisite technical skills and comfort around pets.
PROMISE KEEPING
Keeping our promises means doing what we say we will do. We strive to only make promises that we can realistically fulfill. We do not over-promise or create unrealistic expectations.